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Businiess name:
Holiday Inn Express & Suites MENTOR (LAMALFA CONF CENTRE)
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Review by:
citysearch c.
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Review content:
I HIGHLY recommend looking for another hotel to stay at. Mr. Lamalfa is nothing more than a thief. They charged us for TWO rooms (one as a no show) because of a mistake made by their employee Torey. She made a second reservation unbeknownst to us. The manager Deborah said that Mr. Lamalfa refused to refund the charges for the no show without further explanation!
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