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Businiess name:
Christian Brothers Automotive Vista Ridge
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Review by:
citysearch c.
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Review content:
I used this company 1 year ago because they were on the list for Aircheck Texas as a repair facility recognised through the state to repair for emissions failed state inspections. they did repairs to pass my truck ok now the next year when it came time for inspection again it failed again and I only put about 3000 miles on the truck within the year, what happened? So I got another voucher with Aircheck Texas and went back to them again, They checked it out and told me I needed repairs in the amount of $890. I was surprised and asked them to show me why and told them I was a retired auto tech. with 36 years exp. They showed me and I agreed to the repairs. I got my truck back and left I was about 1.5 miles away and my truck started overheating, never did that before. I took it back, they checked it out for about 3 to 4 hours tried to tell me it was the guage malfunctioning and then changed the thermostat with no change and then told me it was probably the water pump. I told them no way was it the water pump at this time they gave me a ride home. A couple of day's later they called and said it was ready. I went to pick it up and they had replaced the water pump and told me it was extra expense to me. I inspected the old pump and said there was nothing wrong with this pump they said probably because of rust. I went to the truck raised the hood and showed evidence of the original repair had been redone. they said they don't do business like that and I said let's put the old water pump back on and see. Well he told me that would be ridicoulious , THIS CONVERSATION IS OVER TAKE MY TRUCK PAY THE ORIGINAL AGREED AMOUNT AND DON""T COME BACK.! In the original amount was for parts twice as much for a distributor as I could have paid if I bought it myself also twice as much for gaskets and other items. The labor for this repair was $140- $200 above the estimated rate for this area as well. All in all they lied about their screw up and tried to charge me for a repair not needed to cover the expense to correct their screw up. They give you that warm confident neighborly fuzzy up front BUT question their integrety and quality about the business you do with them. My advice is GO SOMEWHERE ELSE
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