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Businiess name:  Bay Parc Apartments
Review by:  citysearch c.
Review content: 
I have lived in several apartments in Miami and I would have to say that Bay Parc Plaza is the WORST! Why? Because the management is extremely rude... to the point where it's almost comical. The times I've asked for help I've been told that they can not help me. We have a laundry room on the 10th floor, but residents CAN NOT USE IT! Why not, you might ask... are the machines broken? No, of course not, they are all in fully operational condition. But they require a laundry card that only takes the OLD style dollar bills. You know, the ones with the small faces that the government stopped producing almost 10 years ago. Good luck finding one. I asked the management for some help and they said with a straight face ""The machine only takes the old style bills, you'll have to find some. Try asking the valet guy."" WOW, THAT'S CUSTOMER SERVICE! If you have an extremely outdated machine, I'd expect that you stockpile the old bills so you could provide them to residents who ask for help. That would be a novel idea! The elevators are ALWAYS broken. Actually let me correct myself. They are ALMOST always broken, and the other half of the time the management simply forgets to turn them on. Asking the concierge would possibly get them to turn them back on, but also possibly get a response that they were instructed to leave them off. The parking garage is RIDICULOUS! The gates were broken for over 6 months. They ""fixed"" them several times, but shockingly that did not stop the gate from falling on the roof of my car. I called the front desk to tell them what had happened and management never did a thing to help me. Oh yea, and I drive a convertible like many people in Miami. Do you know what happens to a convertible when a gate falls on the roof? Instead of fixing the gates (or elevators), management decided that it was necessary to install extremely tall speed bumps throughout the entire garage. If you're unlucky and get a spot on the 9th floor (which is .75 miles up) it will take you a good 5-10 minutes just to get your car out of the building! Stay away from this building. It is a joke.

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