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Businiess name:
Rose Fence Company
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Review by:
citysearch c.
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Review content:
I shopped around for a PVC fence and chose these guys even though they were more expensive than the rest because of their ""premium quality materials"" and their ""exceptional warrantee"". However, 10 months with my new fence and the latch lock on the gate seized up. After about four phone calls to the company, I was told I'd have to pay a $75 service charge to have someone come look at it. Service guy comes to fix the faulty lock (which was rusted on the inside - premium quality??) AND he tried charging me for the lock as well - said he was just following orders. Bottom line, I was disappointed with the quality of the latch, the warrantee didn't do me much good, and customer service was poor. Next time the latch breaks, which I am sure it will, I'll call Joe Schmo to fix it. I do not recommend this company.
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