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Businiess name:
Westcoast Autosound
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Review by:
citysearch c.
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Review content:
This place stinks! DO NOT GO HERE.
Where do I start? Well I got a full stereo installed there: Sub, all 4 speakers, wiring, amps, touch screen head unit w/ GPS and DVD, etc. I was a little uncomfortabe to begin with because they are like pawn shop diamond salesmen...no manners or professionalism to speak of. They are not helpful at all and speak to you in ambiguous 2 word sentences. You know the type...like every question you ask is stupid. But I gave them my business because they were giving me a ""good deal"". Turns out it wasnt. They dont have any posted prices, they just say things like, ""I will give you those for $80"". No regard for MSRP. Its like a glorified pawn shop. So unless you have a smartphone to go online at the store and verify his quotes you are hosed. Anyway so they do the installation and I pay and so on and so forth.
Fast forward 6 months...the GPS starts showing me in the pacific ocean, so I take it to curcuit city (RIP) and they say ""who did this work? they didnt secure the GPS unit so it fell behind the dash."" I said ""west coast autosound."" They said ""oh man those guys are the worst."" I said ""yeah but they gave me a deal."" They said ""how much"", I said ""2200"". They go ""OMG, for what?"" I said ""everything and they installed a bypass unit for the DVD player so that I could play movies while driving."" They said ""what bypass unit? All you have to do is cut the ground wire!"" So they charged me $100 to clip a wire!
Fast forward 1 year...my sub goes out randomly. I take it to West Coast AS and they say ""the sub's bad."" Of course I didn't believe them so I said ""how? Tell me specifically whats wrong"", they said ""its old, we can sell you a new one for $80"". I said ""screw you I am going somewhere else."" So I take it to best buy and the geek squad guys test it and say ""well they were right its blown."" I said ""how did that happen? i don't bump it loud."" They said ""well whoever installed it didn't even seal off the space the sub sits in so it was firing into open air and damaging the sub."" So these West coast guys just installed the sub into a storage space and didn't fiberglass or foam the area or anything. They just put carpet down over it to conceal the void. On top of that, the Best Buy guy said the sub they sold me a year and a half ago was over 3 years old. So who knows if it was even brand new...?
So in summary, these guys are dishonest, incompetent, and rude. The least they could do is kiss your butt and make you feel like you aren't getting ripped of (even though you are). But they don't even take the time to do that. They just look you in the face and give you the finger. DO NOT GO HERE!
Cons: EVERYTHING
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