Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Mathis Brothers Furniture
|
|
Review by:
citysearch c.
|
|
Review content:
I purchased living room furniture on 09/08/08. One chair had to be ordered and it took over three weeks. When arrangements were made for delivery, I specifically made sure a weekend delivery was available. When delivery was made on sunday the wrong couch was delivered. I sent the couch back and I called my sales person, Anjali to complain. The delivery guys said this happens frequently and I should go to MB and talk to my sales person and make sure I get the right couch. I went to MB and asked for Anjali. Her manger came to help me, where was she? I told him the situation and he them took me to customer service and assured me the right couch with the right pillows would be delivered, then left the office. The customer service girl said I could call after 3 pm for the delivery time on monday. I explained the importance of getting the delivery today and she was like a robot repeating there is no same day delivery. I ccontinued to explain that I would not be home during the weekdays and I had specifically made arrangements for delivery today. Once again the robot response, ""No same day delivery."" I spent nearly $2000.00. Mathis Brothers Do Not care about customers. If I ever get my couch, I will seriously shop around for my next furniture. If customer service is important to you, then don't go to MB.
Pros: Fair selection
Cons: Very poor customer service
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|