Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Mathis Brothers Furniture
|
|
Review by:
citysearch c.
|
|
Review content:
I purchased a bedroom set (for my 11 year old son) a coffee table and end tables, spending over $1,000. Everything was fine at first, the sales lady, although, hard to understand, was very kind and prefessional. I purchased the furniture on a Sunday, and they were suppose to deliver on the following Tuesday. I was told to call a specific number on Monday after 3 to find out what time Tuesday they would be there. I had made sure to tell them that (like most people) I work from 8am to 5pm, and that there would be no one there to accept the furniture until after 5. So when I called on Monday after 3pm, they (apparently didn't understand what I had meant, when I told them about my work hours or maybe they didn't care) had scheduled me for a 1pm to 3pm drop off. I immediately called the customer service line, and explained the situation to the ""customer service"" rep, and she said she would put a memo on my invoice for the delivery company that I would not be there till after 5pm. She then told me that the next time they could deliver would be on Thursday, and that I would need to call the ""specific number"" AGAIN, after 3pm on Wednesday. I was convinced that my problem was solved, until...... I called on Wednesday. They had then, scheduled me for a 12pm to 2pm delivery (which is of course and hour earlier than my previous one) so I then proceeded to call, once again, the customer service line, where they told me that the woman I spoke with earlier was wrong for telling me that she could put a memo on the invoice, cause they can't do that. Basically the delivery company that actually delivers the furniture is contracted through Mathis Brothers, so they can't insure ANY delivery times to anyone...unless you want to pay an extra $25.00 and then they will deliver it after a certain time. I finally just canceled my order and am now just wanting for the money to appear in my bank account. I will keep you posted on how painful THIS process will be!
Cons: Everything
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|