Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Mathis Brothers Furniture
|
|
Review by:
citysearch c.
|
|
Review content:
My Grandparents moved here to live near us from California. They had never bought anything new their whole lives, but because of the difference in living costs from CA to OK they were building a brand new home over-looking a lake and getting all NEW furniture to go into their new home. We shopped around alot and thought Mathis Brothers had the best furniture and a great sales staff. My grandparents ended up spending over $10,000 worth of furniture. That was 5months ago and it has been a night mere ever since. We had the Furniture delivered to their house. The first problem is that the dining room chairs had un-even legs so they wobbled. Then it took them 3 trips (a total of 3weeks) to get chairs that didn't wobble. Then their brand new big screen TV didn't work. We figured out it seemed like the bulb had been broke in the delivery process. Mathis brothers said NO returns for any reason on ANY electronics (of course we weren't told about that when we bought it) and they made us deal with Sony to get a new lamp shipped out which also took several weeks. Then the couch already started tearing and its only my grandparents in the house. Its not like its had much use at all. They said they would look at it but we had to pay for pickup and delivery. Mathis brothers apparently had ""fixed"" it and it has been 5weeks and we still don't have the couch back. They only deliver out here once a week. The first truck called the wrong phone number to try to get directions and then once my grandma finally got a hold of him he was in Prague and wouldn't come back. Then he ""forgot"" to put it on the next weeks truck. And now they won't deliver it for another week because they only come to our area once a week. It was their mistake to start with they need to just get them their couch back. 5weeks and still NO couch! And the couch shouldn't have been tearing already anyways. TERRIBLE COMPANY! Their commercials are SO mis-leading with a guy on there with his family! THEY DON'T care!!
Pros: They had a GREAT sales guy, Cory, but he represents a terrible company that doesn't stand behind anything they sell.
Cons: Turned out to be terrible furniture, the WORST costomer service I have ever expreinced, and the took advatage of my grandparents.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|