Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Mathis Brothers Furniture
|
|
Review by:
citysearch c.
|
|
Review content:
We recently purchased a king sized bed from Mathis Brothers and when they arrived to deliver it we were told that they did not have hardware for it so we would have to wait until someone come the next day to put it together. Then later that same day, we received a phone call from someone with Mathis Brothers confirming what we needed on our order, after confirming they told us that someone would call us the next day and come back out to put it together. The next day came and finally later in the afternoon we called to find out that we were not on the delivery list and we would have to reschedule. The warehouse manager was not helpful and very aloof to our problem. Later he called us back to tell us that they had no hardware in stock and would have to order it from the manufacturer. Two days later we called to find out status and found out that they had closed our order out saying we swapped it for a like item - so after explaining everything that had happened up to that point - found out that the order was not put in for it and they could not guarantee that we would ever get hardware. We still have a bed in pieces in our bedroom trying to work with Mathis Brothers on the issue and can not get help from anyone there. They do not call us and we are left to try and find out what is going on by repeatidly calling back and talking to numerous people. We have been very dissatisfied and will shop in the future at neighboring competitors.
Pros: Large assortment of furniture
Cons: Bad customer service, people do not have a clue as to their stock, hard to work with
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|