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Businiess name:
Mathis Brothers Furniture
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Review by:
citysearch c.
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Review content:
I headed to Mathis Bros. early this morning after finding the perfect TV stand on their websight last night. I called ahead, so I got in and out quickly with my purchase. My husband unload the box from my car, at which time we found a large tear in the box. We could see that the wood was damaged. I called back to tell them the situation and was told there was another one in stock. They said I could return it for an exchange.The very nice girl on the phone told me if I had opened the box then I would own it, lucky for me I hadn't already opened it. By the time I got back to the store, the line was long and the wait was much longer, Ugh!!! This is not my first purchase from Mathis Bros, nor my last, but I will NEVER leave the store without inspecting my purchase from top to bottom!!! This is our third purchase this year and all three purchases had to be returned because the furniture that was loaded into our vehicle was damaged. The store should do a better job of checking the merchandise and removing damaged items from their regular stock. I won't make that mistake again!!!
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