Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Delaware Lanes INC
|
|
Review by:
citysearch c.
|
|
Review content:
Delaware Lanes is known to locals for its horrible customer service. I ignored this advice and planned a bowling/pizza party. Per the managers request I called 30 minutes prior to the party time to let them know we were on the way. The man that answered said no one was working the kitchen since leagues got canceled. I asked him when someone would be in. He rudely responded that he didn't know! I asked him if he was aware we had a food order in already and guests were expecting to eat on arrival. He said ""look I don't work the kitchen and i don't have any food order for you"" UNBELIEVABLE!!! In a panic I called COLONY LANES and asked them if the had someone in the kitchen and if they could take our party last minute. Thankfully they said yes! So I called Delaware Lanes as a courtesy and told them we were moving our party to a location that could actually meet our needs. *HERE'S WHERE IT GETS REALLY ""GOOD'! The man gave me an attitude and said he just started making our pizzas! I was surprised to hear this since he just said he couldn't cook and didn't know when a cook would be in. A few minutes later the manager calls and rips my head off saying that we screwed her and cost her money on pizzas! I tried to explain to her about the rude man that answered the phone and seemed to have no idea about our party or if they could even accommodate it (as promised) The manager continued to yell at me so I hung up. Then she called COLONY LANES and cursed them out for stealing her business!!! I was so upset. I was blown away at the horrible customer service. On a lighter note though COLONY LANES staff was incredibly friendly and provided us a great Birthday Party experience on VERY late notice. In the end we had fun but it was NOT at Delaware Lanes.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|