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Businiess name:
Apple Store
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Review by:
citysearch c.
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Review content:
Obviously mac products are well thought out and designed with function and form in mind whilst maintaining performance. I love mac products and own pretty much every item they make, sometimes more than one. However, the service at their Domain store is HORRIBLE. I just bought a 17"" macbook pro and it was scratched up with black stuff smeared all over it. The little short hispanic manager at the domain store told me ""they're shipped all the way from china"" I don't CARE!!! What isn't shipped from China these days. But I expect that if I pay close to $3,000.00 for a computer it not be scratched and smeared with black residue before I even lay a hand on it. After being condescending he decides to give me another unit. Well I thought it would be good to power it up right then and guess what it had a dead pixel right in the middle of the screen. I don't know how many of your are graphic designers but a dead pixel glaring red in the middle of the screen is slightly distracting. He proceeds to tell me ""I'm not about to go through my entire stock."" What the f**K! Are you for serious?! RUDE and pathetic customer service. I ended up going to the barton creek store and they were awesome in taking care of me. I didn't want special treatment, I didn't want any kissing up. I just wanted the high end product that I paid high end pricing for to be delivered as such. I don't think that's too much to ask for.
Cons: Horrible Domain Store Staff.
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