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Businiess name:
Town & Country
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Review by:
citysearch c.
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Review content:
Do not give this store your business. I made an appointment 3 weeks in advance to try on wedding dresses. My godmother drove in from 2 hours away, my mother took off work early and one of my bridesmaids rearranged her schedule to attend the dress shopping session. When we arrived to the store they had a handmade sign on a scrap of paper saying they closed at 3:30 (scratched out) 2:30 p.m. that day. I could see two ladies through the window in the store so I knocked, thinking well maybe they closed to walk-ins but I had an appointment so surely they were expecting me. One of the women started to walk towards the door pointing to the sign saying they were closed. I said, ""but I have an appointment."" She shook her head no and pointed to the sign. This went on for about a minute before she finally cracked the door open and said, ""we're closed."" I repeated, ""but I have an appointment."" And she tells me, ""No you don't."" Which blew me away. I know I made the appointment I had a 10 minute conversation with the woman on the phone when I made the appointment. I reassure her I have an appointment and she once again tells me ""No you don't. Are you sure you actually made an appointment."" The woman just kept repeating we're closed there is no one here to help you. And telling me I didn't have an appointment. She made zero efforts to resolve the situation. She didn't offer to reschedule my appointment or even invite us in to discuss options. She had a very bad attitude and was super unfriendly. She was very rude and clearly didn't care to have our business. Save yourself the trouble and visit a store that cares about their customers.
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