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Businiess name:
Havana Central Times Square
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Review by:
citysearch c.
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Review content:
A monkey could have delivered me better food. This was the WORST place I have EVER been to in my ENTIRE life. I would NOT take the time to write such a horrible review if it wasn't true. This past weekend we were in NYC, and were walking around to find a place to eat. The menu outside looked half-way decent and we were starving so we just decided to stop here. WORST decision EVER. Everything that possibly could have gone wrong at a restaurant, went wrong. When we first walked in, the hostess' were on the phone giggling and laughing and took about 5 minutes to hang up and sit us with a completely rude attitude. She sat us at a table in the corner that still had cups on it from the last people, and the table was completely unstable. No waiter acknowledged us for about 15 minutes, so we had to find a small menu to put on the leg of the table so it would be sturdy. The waiter finally came to us and got our drinks (which took about 15 minutes JUST for water). He then took our order, and I was already ready to leave cause the service was so bad, and I should have gone with my instinct because what happened next was just unacceptable. He brings our food with a COMPLETELY NOTICEABLE string of hair running across my food. I sat there in shock, and waited another 10 minutes for him to finally come back to the table, as I was almost in tears. He took the food back unapologetically and brought me (what i'm sure was the same plate, he just took the hair off) and dropped it on the table, then did not come back the rest of the time until we were done!!! Then my boyfriend had to get up, walk across the room, get the water pitcher and pour us more water because no one would come to check on us. IT WAS UNDENIABLY THE WORST FOOD EXPERIENCE I HAVE EVER HAD IN MY LIFE. Unfortunately, the food did not make up for it. I would NOT suggest this place to anyone! Honestly, stay far away from this awful restaurant, they do not know what CUSTOMER SERVICE means or SANITARY FOOD!
Pros: absolutely nothing!
Cons: poor service, non sanitary food, immature workers, bad environment, complete WASTE of money, the list goes on........
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