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Businiess name:
Airtronics
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Review by:
citysearch c.
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Review content:
I have American Home Shield and for some reason they keep using Airtronics. Last summer the AC just wasn't working at all. Airtronics came out and didn't have the 410A refrigerant that my modern unit uses. The reason? Well, most of the homes in my area use older AC units. Why send the guy out if he isn't prepared to work? They came out 5 times and never did get the AC working. Finally, AHS sent out another company and their guy spent the day here analyzing what was going on. He discovered a hole in the cold air pipe and fixed it along with some minor repairs on other items. This fellow was from Ultra Services and he did a way better job than the string of people sent out by Airtronics. The AC started working much better.
Well, this summer, the AC still struggles to keep the house cool. I call AHS and they send out Airtronics again. Takes them 5 days to get a technician out. He arrives and tells me the duct work in the attic is leaking a lot of air and he will have to contact his ""installation people"" to get them to come out and fix it. So, here we go again with the merry go round of people coming out. I have wasted enormous amounts of time away from work to be here for their repairmen only to find out they haven't got the right tools, really can't fix what is broken, it's not their job, etc etc.
Kind reader, I have to live with whoever AHS sends out. You don't . Hire someone else and make sure before they even come out that you ask them to be ready to make repairs when they arrive. The Ultra Services guys were more diligent and, to me, really seemed to take the time to find out just exactly what was wrong.
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