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Businiess name:
Bridal & Tuxedo Galleria
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Review by:
citysearch c.
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Review content:
HORRIBLE service. I would never recommend this place to anyone. I would only say AVOID this place. You can try dresses on here and then go to any other shop to order, alter, etc.
I found and ordered one dress...THE dress. They called me the next day to tell me it was too late to order that one and that they could not have it in time for my wedding. I came in again and found a second one. Not THE one at all, but one that was OK. I was less than excited about the situation. In tears I ordered the second dress, payed half up front and waited for it to come in.
Curious, I called several other stores in town and they said it would be no problem to get THE dress...the one I really wanted. I went into Bridal and Tuxedo Galleria to tell them I didn't want the ordered dress b/c I could in fact have the dress I wanted! They refused to give me a refund and I was stuck wearing a second choice dress.
Later I found out that Bridal Tuxedo Gal. has such a horrible reputation w/ all of the distributors regarding lack of payment, etc. so it was just them that couldn't get my dress. They were so in debt to the warehouse that they refused to send any more dresses to them.
It was a HORRIBLE experience and I would never go there again!
Pros: I would give it NO STARS if I could!!!!!
Cons: Rip you off, order wrong dress then won't refund!
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