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Businiess name:
Bridal & Tuxedo Galleria
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Review by:
citysearch c.
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Review content:
I had a horrible experience with The Bridal & Tuxedo Galleria in Mission Valley. They are in the Chilis parking lot off Mission Gorge and Camino Del Rio N. They had all the grooms parties measurements wrong and we spent over 3 hours the Thursday before the wedding getting last minute fittings.
They didn't have my shoes on the day we picked up the tuxes. They didn't arrive until about 3 hours before the wedding started! I had to have a groomsmen go pick them up.
The owner, ""Tim"" was rude beyond belief, and literally scowled at us every time we were in there. Every one of my groomsmen said they had some peroblem with him specifically. The only reason we picked the place was because our first encounter was with Amy who was sweet and helpful. If we had met Tim that first day, I would never have done business there. I had put down the full payment for all the tuxedos, and I had all of my groomsmen pay me personally. However, he asked each one of them for money when they went in to get fitted.. Then they would have to call me and ask why they were being asked for money. It was a mess.
Then, the real final straw was after everything was returned, the groom's (my) tux was supposed to be reimbursed. I was told I would get $117 and change, which is what my tux cost. When I asked for the check, he tried to write it out for $54.00. I sorta blew up in his face and told him he had provided lousy service and now he's trying to steal from me too. It was such a scam. In the end, I was able to get $77.00. Not sure how he came up with that figure, but I was relieved to just cut my losses and get outta there! I should have gotten everything in writing from these people. Please keep this in mind when you are dealing with them. Get it in writing or he will try to scam you. I've looked them up since, and they have terrible reviews on all the other sites. No surprise.
Pros: Amy was pleasant and fun to work with
Cons: Everything else
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