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Businiess name:
Bridal & Tuxedo Galleria
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Review by:
citysearch c.
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Review content:
I did not read reviews before shopping here. i should have. Everything seemed ok while trying on tux's for myself and groomsmen. When we went to pick up tuxs, the wrong shoes were given to one of my groomsmen and told they did not have any extra of the correct shoe. Also, was told i would have to pay $20 extra to ""ship in"" the tux i wanted because it is not one they keep in the store. We also rented the top hop, but they did not reserve it for us saying they did not know we wanted it. So to rent it on that day was $42 or $45 to buy it. Needless to say, i bought it. Upon return of the tuxedo, since I was on my honeymoon, my friend returned everything in the bag. AFTER he left, they called my phone and said the tie was missing and that I would be charged $35 for it. When I returned home a week later, i called and asked how much a rental of a tie was. i was told $15, but when I asked to return the charge of renting it (since I now had to buy it) they said it was less because of a ""package"" deal. When i asked how much the discounted rate was, Tim told me that the girl who takes care of the counter and money would not be in until 2pm. Another runaround trick. i will never recommend this place. Please do not have your special day marred by this type of thievery and bamboozlement.
Pros: a beautiful girl working there
Cons: horrendous customer service from Tim
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