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Businiess name:
BH Hobart Jewelers
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Review by:
citysearch c.
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Review content:
Horrible! I took my engagement ring to Hobart Jewelers to be repaired since it had a crack in the band. The first time I had them repair it, it turned out wonderfully and was very pleased. It however cracked again, and I took it back to Hobart to be fixed again, even though I feel like it was his poor workmanship that caused it to crack again. He promised to have it done by Friday, and call when it was done. Friday came and went, and I waited for the call to let me know that it was done. Never called. Finally, I got sick of waiting and called them. The woman on the phone said ?Oh yes, it?s been done and is waiting to be picked up?. So they just never bothered to call, leaving me to wait. That wouldn?t have even been such a big deal if it wasn?t for what happened next. We went to pick up the ring, and although the crack was fixed, the band was bent. I was very upset, and when I confronted the woman behind the counter, she just brushed it off, saying she couldn?t do anything about it. Rude customer service, bad craftsmanship, and horrible communication skills.
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