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Businiess name:
Primary Pediatrics
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Review by:
Guest
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Review content:
Dr. Steven Brown was a good doctor. So much so that we decided to stay with him even after we moved out of the Bowie/Laurel area. 20 miles each way to see him in the Laurel office, we have 3 sons. However, for the past 2 years, the service has been steadily declined. We usually have to wait 1 hour to get check into the room, then wait for another hour to see him. they never return my calls. Recently, my son had a five years old well child care visit. they charged $80 for a vision screening that was free prior (for my 2 older boys). they told me that was a new and better screening procedure (they didn't tell me my insurance will not cover it). the screening result was inconclusive, I had to spend more time and money to take my son to see a specialist. There was no issue with my son's eyes. I feel I should not be responsible for the $80 because I was not given an option to decline. I call the business manager, Patti, many times. No return of phone calls. I wrote to Dr. Brown, no reply either. At this point, they reached rock bottom in my book. I decided to take my sons elsewhere.
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