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Businiess name:
Couture Design
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Review by:
Guest
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Review content:
Please note that this review is not about the quality of flowers that were provided for my wedding, but rather, what happened afterwards. Ken and his staff were excellent to work with throughout the whole process and the flowers they brought to my wedding, though not what we had previously agreed upon, were beautiful. My issue comes from the fact that Ken disposed of all of our flowers without consulting us or giving us the chance to take them home first. He took them from the venue without notifying us and destroyed them before we even knew they were gone. When we discovered that he had taken them, we contacted him about getting my bouquet back so that we could dry it. That's when he informed us that he had already destroyed the flowers and if we wanted a new one, we would have to pay for it. The fact that this company thinks it's okay to destroy other people's property and then insist that we pay a second time means that I will not be recommending their services to anyone else. No other bride should have to go through this.
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