Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Turner Appliance
|
|
Review by:
citysearch c.
|
|
Review content:
I contacted this company with two problems (a washer and oven). My washer stopped working with a load in, and it wouldn't stay on. It kept cutting off. But of course, when the technician pushed the on button it worked fine, and worked fine while he was here. But he said he thought the problem was the motherboard. Did he have any information other than a hunch to go on? Did he check the connections with anything that could read whether or not signals where getting to the specific parts? No! He literally did nothing, but take off the cover, turn the control knob, and push the on button. That was the extent of that evaluation. When it came to the oven, he asked what was wrong with it. I said it?s not heating up enough even though the signal light and buzzer say that it has reached the correct temperature. His next question: how do you know? Well, when it takes over 2 hours to roast a chicken that two months previously would have only took an hour that?s a clue. Everything was taking much longer to bake then it should have. He asked if I had used an external thermometer to see if the temperature was off. Of course I did. His comment was the external thermometer was wrong, and the only way to get a correct reading would be to use an IR thermometer, which he didn't have. So, he said that the only thing that could go wrong with an oven was the motherboard. I said well what about the sensor. He said those rarely go out. He did turn on the oven and let it get warm and then off and on put his hand in the oven and say it seems to be hot to me. That was the extent of it. I ended up paying a service charge and there was a coupon in the yellow pages that I finally got to use after the technician decided that I wanted to use the coupon now instead of later. I do have to say one thing about the technician, he called me later that day with information about my oven that he got from the manufacturer about what I could do to increase or decrease the temperature of the oven myself.
Pros: The technician contacted the manufacturer after he left.
Cons: The technician didn't have the diagnostic tools for the job.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|