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Businiess name:
Arrow Rents INC
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Review by:
citysearch c.
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Review content:
I unfortunately did not listen to the reviews, (figuring they were all just a bunch of complainers who had nothing better to do like most reviews are) and WHAT A MISTAKE THAT WAS! I used arrow rents for my wedding and it was a TERRIBLE experience!! This company is HORRIBLE to work with!! They have been so rude to me and when I have tried to get in touch with or call them, They put me off for days (If I even get a call back) and then treat me like im the biggest pain! I mostly worked with Karina and she was very short and unhelpful. She always treated me like I was ""putting her out"" and would sigh and have a HUGE attitude if I had any sort of question or request. Usually, most companies try to help and to please their customers so that their customers will return and give them good reviews!! But not arrow rents, They just want to get your money and get you out: They try to get things done, with the littlest effort, and then push you out the door. I even tried to cancel ONLY my dance floor because I no longer needed one- and had reserved it on a Friday night and called Monday morning (they are closed on Sundays) and they REFUSED to refund me ANY money!! And my wedding wasnt for another 4 months!! If you are trying to have a relaxing, carefree, enjoyable wedding, DO NOT USE THIS COMPANY!!! Dont ignore the reviews like I had!! They are true!! They are rude and mean and horrible to deal with and their equipment is CRAP! Try a company like glad rents- much better/nicer tables and chairs and MUCH kinder and completely understanding employees!! They are worth the SMALL amount of extra money for the service they give! TRUST ME!!! I used them for my chairs (which were in MUCH better shape) and that was the one thing that worked out smoothly!! PLEASE learn from my mistake and stay away from Arrow Rents!! They may be the cheapest, but there IS a reason for that!! (The only reason I gave 1 star instead of no stars is because you are required to in order to post a review)
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