Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
SuperShuttle
|
|
Review by:
citysearch c.
|
|
Review content:
Reservation was originally made with Susan at M & M Shuttle Service. The pick up at 1 address in the East Bay for 8 people was beautiful - on time, pleasant and just what 8 family members needed for an long, international flight. The gentleman told us he was a contractor for M & M in the East Bay. The return shuttle trip was less than pleasant. - and I will tell EVERYONE I KNOW - NOT TO USE SUPER SHUTTLE - no training, no customer service at all! When I called the 800 # for M & M Shuttle and asked who I was speaking to...and I was told his name was Vince. I was told by Vince that M & M was bought out by Super Shuttle. I told Vince that I had a current reservation with M & M and said that I hoped that Super Shuttle was honoring those reservations and tried to give Vince the reservation # from M & M. Vince said they didn't have those reservations or #'s. I asked if they would still pick us up from our M&M reservation? Vince said yes. I told him that there were 8 people at SFO ready for pick up and to be brought to the East Bay (1 desti-nation for all 8 people). He said they could do that. I asked the cost he told me $85. I repeated back one location for $85. He said ""Yes, ma'am"". Upon arrival of Super Shuttle Van #641 on 10/16 at about 9 p.m., the driver smelled like a dead cigarette,, ir 4 and so did the van. He was mad because he ""only drives the peninsula"". So he flung our suitcases in the back of the van and headed the wrong way to the East Bay on Hwy 101. We turned him around.Got to the destination and he wanted $125. I told him that I confirmed with Vince several times tonight that the fare was $85. The driver continued to argue and yell at me and showed me a table on his clipboard with the rate of $125. I told him to speak to his dispatcher about some training of their people. He started yelling and screaming at me and I just gave him the $125 to get him out of here without incident. PLEASE SAVE YOURSELF THE HASSLE - DON'T USE SUPER SHUTTLE!!!!!!!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|