Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
A & E Appliance Service
|
|
Review by:
citysearch c.
|
|
Review content:
Unfortunately I was referred to A&E by the local Home Depot as a place that would most likely have the furnace parts needed with Saturday hours. I called first confirming the hours of op. I arrived meeting a very unfriendly clerk whom got me the part while acting as if I was imposing by patronizing the business... Just a bad vibe all around no customer appreciation whatsoever (his name was Ken). I am a new 1st time home owner trying to learn as I go and there is nothing worse than being made to feel as if any question is a stupid question.... I bought the parts anyways (ignitor & flame sensor) for $90+.. When I got home my neighbor stopped by for a beer and I told him about the experience thinking nothing of it.. I told him what I bought/spent and his jaw hit the floor... !! I immediately searched/called a shop in California taking advantage of time zone (hours of ops) and confirmed what my neighbor was telling me.... TRUE! Apparently these parts are each $20-30 parts with EBay being even cheaper (of course). In todays economy it is a real shame that businesses like this still thrive and exist not to mention the place looked like a total dump! So with all being said and done it's my bad in doing biz with any company that treats new customers like #%&#, looks like a dump, and CHARGES DOUBLE based on a new home owner/new customer not knowing any better... Nice work A&E! Since then I have returned to Home Depot and spoke to the reference source he felt really bad and in fact Home Depot gave me a 15% discount on my purchase to make up for the shortcomings in dealing with a direct referral.... I didn't want to accept that discount but I did and the savings almost paid for the parts entirely.. Thanks Home Depot and Thanks again A&E for reminding me you cant just trust any small business for face value in today's state of the economy. Words of advice DO NOT do business with these guys they will treat you bad and charge you double!
Pros: had the part/opened saturday
Cons: not customer friendly/PRICE GOUGING
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|