Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Castle Dental Ctr
|
|
Review by:
citysearch c.
|
|
Review content:
I was switched to Monarch dental by my insurance company. First off it's located in a run down abandoned strip mall. Upon arrival, the receptionist was curt bordering on unfriendly, and I waited 15 mins for an assistant to come in. Without any talking she led me into the X ray room with stains on the walls, and proceeded to silently struggle with the equipment. She seemed unfamiliar with the X ray equipment and conducted it with no explanation or conversation. I was then led to another room that had stains on the floors, walls, and ceiling, with wallpaper curling up along the bottom, and a shoddily patched section of wall exposed and sat there for 30 mins. The dentist came in looked at my X rays and teeth and said they were fine. I then waited another 20 mins for the hygienist to come in and measure the pocket depth of my gums. She said there were some beginnings of gingivitis and a build up of calculus and plaque, but not too bad and that I didn't need a ""deep cleaning"" So then she says I have to watch a DVD. So I wait 5 mins and they wheel in a TV and play a movie from the 90's about how to brush and floss. It finishes and I'm alone sitting in the room. The front desk lady comes in and asks to see my insurance card again (weird as she's already made a photocopy of it) she looks at the front and then looks at the back and hands it back and leaves with no explanation. Another 5 mins later an assistant comes in and plays another DVD about gingivitis. At this point it?s been 2 hours and still haven't got my teeth cleaned. Then 10 mins after the second dvd ends the receptionist comes in and tells me that I need to sign an authorization form for which there is a copay out-of-pocket expense of 90 bucks. I say no and that I'd just like the regular cleaning, She says ok but that I have to make another appointment. I tell her that this is what I came for and she says no. What a waste of time! Stay away from this dirty office and their rude incompetent staff.
Pros: Waiting room was ok
Cons: Rude staff incompentant staff that tries to scam you
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|