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Businiess name:
Textile Fabric Store
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Review by:
citysearch c.
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Review content:
I've shopped with Textile Fabrics for over 25 years, and the only thing that's changed is the location. What newer customers might not understand is that it used to be located in a snooty part of town, and that uppity attitude has transferred to the current location. I think these ladies spent so long being treated as servants by arrogant customers that they just learned to be cold as a defense. Personally, I've found over the years that if I'm my normal bouncy, cheerful self, the ladies warm up very quickly and are full of great advice. I don't mind going out of my way to engage them because of the long relationship, which I know is backwards, but it says a lot about the store since I'm usually unforgiving about bad service! Anyway, I now live in Kentucky where there isn't one - not one! - store with garment fabrics, so I always visit Textile when I go home -- even with the high prices and 9.75% sales tax. (uggh) So unless I'm traveling to DC, New York, Chicago, Houston, etc., I'll happily continue buying garment fabrics and trims at Textile, and enjoying great service because I took a minute to walk to the counter, smile, and ask how someone's day is going. If you appreciate wonderful garment fabrics and trims, you might find it worth a little effort - even if it's odd for the customer to be the one making that effort. :-)
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