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Businiess name:
Hyatt Regency Denver at Colorado Convention Center
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Review by:
citysearch c.
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Review content:
I arrived at the Peaks Lounge with a small party celebrating a 30th birthday party at 1:00am, well before last call, and a full hour before Denver's legal closing time of 2:00am. We wished to conclude our evening here with a few drinks, but with no explanation an employee turned us away from the door. I could see clearly through the open door that they were not over crowded, nor were we a rowdy bunch. I have never been prohibited access to any Denver bar prior to last call. Additionally, the Hyatt's website cleverly leaves closing time for the bar unlisted, presumably leaving closing time to the whim of the manager. Consequently, poor policy paired with poor customer service at Peaks ended our previously fantastic night on a very sour note. If CitySearch made it possible I would NOT even give Peaks Lounge a single star.
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