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Businiess name:
Liz Sweney - State Farm Insurance Agent
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Review by:
citysearch c.
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Review content:
I had a complicated claim that was filed over two months ago, and I still
had not been reimbursed; the accident was the fault of another driver, and I
was waiting to be reimbursed for my deductible. I had contacted the claims
department through 1-888-257-6077, extension 22. I wasn't getting any help,
and it was obvious that, because I spoke to a different agent every time I
called, no one was interested in whether I got reimbursed or not. When I
contacted Curtis Rich, my local agent, directly, he immediately addressed my
concerns and helped me fix the situation within an hour. I was about to
cancel my policy with State Farm because of this problem; because of his
great customer service, I will stay with him and State Farm Insurance.
Thank you for being a good neighbor. Thanks.
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