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Businiess name:
Castle Dental & Orthodontics
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Review by:
citysearch c.
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Review content:
I honestly wouldn't recommend this Dentistry to anyone. I was looking at this from a third party perspective, because I wasn't actually a patient. Just a relative to the patients. The girl's appointments were set for 2 pm Wed. July 21. We arrived at 1:45 and expected a small waiting time, before the girls were called in. It took an hour at the LEAST before the girls were seen. Others came in and out some came in thirty minutes after we arrived and were seen before the girls were. When the girls finally were seen the process took about an hour, give or take a few minutes. (By the way, they were scheduled for a teeth cleaning and x-rays) at the end of the 2 hour mark the only task that had been completed were the x-rays. Neither of the girls' teeth had been cleaned this day. The DAs proceeded to tell us that the teeth cleaning appointement were to be rescheduled to a different date. Also we had to wait 15 minutes to actually schedule another appointment. In August. Also information that I forgot to provide is that morning, my step mom called that of 20 times to confirm the time and never got an answer. So we had to drive over which is about 10 minutes away to find out that she forgot to turn the phones over and our appointment wasn't until 2. The women were very sweet, although the work ethic was terrible....Maybe I came in on a bad day...Better luck next time i guess
Pros: Sweet receptionists
Cons: Wait time of 21/2 hours, failed to provide essential info.
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