Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Castle Dental & Orthodontics
|
|
Review by:
citysearch c.
|
|
Review content:
The billing information that was given to me was more costly than what had been est. before. The billing/coder proceeded to tell me that she does not know who ran my insurance before (at their office 2 wks prior), but the way the charges were entered was illegal; sooo she went through and ""corrected"" the problem. The reviews seem to follow a theme of the office staff contradicting each other and NOT taking responsibility for errors. It was dismissed as, Well...the last billing/coder was wrong and I'm right... that'll be $$$. On a side note: Dr. Garcia was great. One of the hygienist had called in that day so there was inadequate coverage for scheduled cleanings. The Dr. was kind enough to clean my teeth so I wouldn't have to return on another day. I do not know her first name, when I asked a staff member what the Dr.'s first name was she replied, "" Just call her Dr. Garcia. I was grown up to respect Dr.'s and call them by there last name. Dr's are like parent's and you would not call a parent by there first name, would you?"" What the heck?!! As a client, I have the right to know the name of my provider!
Pros: Dr. Garcia is a well educated, personable dentist.
Cons: LONG wait. Billing & den. asst. should review their P's&G's.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|