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Businiess name:
Dance Fx
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Review by:
citysearch c.
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Review content:
What an unorganized place, and filthy too! The only reason I kept my child there is because she has a wonderful dance instructor Ms Lisa. But the problem is the owner she is rude. This woman has no clue how to run a place it is very unorganized, she is not professional and doesn't even acknowledge the fact that you are there as a new parent to the studio, that always made me feel unconfortable. After filling out 2 registrations (because they lost the 1st one) and 5 months of taking my daughter to classes they still didn't have our information on their system and I missed out on pictures and other events because I was never notified, all that owner did if she was ever there was sit in her office, there were many times there was nobody there and they had a 16 yr child running the class. I would never recommend this place to anyone because of the horrible experience I had with them. When it came time for the recital, they didn't order the correct size for my daughter and her costume didn't fit her because she was never fitted for one, I was told they didn't have much to choose from since she had signed up late to the class they would just take a look at her a be able to tell her size (she signed up in January) and the recitals are in June (if 6 months is not enough time then that's a problem) 3 days before her recital she told me she had a bigger size that somebody would trade, but she never told me it had been worned, stained and the straps were broken, I had already paid full price for a brand new costume and that was not a fair trade! The owner was very rude about the whole situation and didn't see my point and never even apologized for any of it. She just gave me the excuse that I had signed up late (again January) to the class and that's why you get the leftovers, well I should've been informed of this so I as the parent would've made my decision if I wanted my child to be part of that or not. Well at the end I got stuck getting the old costume the owner gave me dry cleaned and fixing the strap problem because the owner assured me she would get it fixed for me but never did! After all of that my child's name was not on the Recital Program, and when I brought it up to Ms Lisa the day of the show, she told me she would let the owner know to make an announcement, but she never did and when I asked her again at the finale, Ms Lisa said she reminded the owner Ms Joan but she chose not to do it! I would never recommend this place to anyone!!! Ms Joan the owner is unprofessional, rude and ignorant
Pros: Ms Lisa is wonderful with the kids
Cons: unorganized, place is filthy, owner is horrible and rude
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