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Businiess name:
Monarch Dental
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Review by:
citysearch c.
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Review content:
Monarch Dental-Grapevine does not look out in the best interest of patients. I went to get dental work on 8/19/08 they are in the network with Delta Dental. They called Delta to find out what is covered under my insurance plan and advised me to have my xrays done, at the time of my visit. Later, the insurance didn't cover the expense because they only pay for xrays once in 3 years and I had my xrays taken the previous year at Holt Dental of Southlake. If Monarch office staff who called to find out about my benefits had told me this ahead of time I would have never let them take xrays again and brought a copy of my xrays from Holt for the exam at Monarch. Now, Monarch wants me to cover the fee that insurance did not pay and advised me I should have known what is covered under my insurance when they made the call to my insurance company in front of me and wrote down what was covered.
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