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Businiess name:
Michael Kelley Salon & Day Spa
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Review by:
citysearch c.
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Review content:
I went to Michael Kelley and had a gift certificate to use. I already have a great hair stylist elsewhere and decided to get a brow wax. I went in and met Carrie who led me back to the cute little spa. She had me lay down and started at the waxing. I have have many brow waxes before and she had nice brows so I trusted her to do a professional job. The wax felt ok, the plucking was painful...then she showed me the mirror. I was horrified. How could an ""upscale salon"" do this? My brows were almost gone, barely there. I had nicer brows when I came in and would have preferred them to the small uneven lines I left with. I did mention to her that I was disappointed in how thin they were. She had no comment. I cannot believe it happened for one and for two how she handled my disappointment. I was so frustrated I just paid and left. I highly recommend that if you need your brows waxed...to NOT get them done here.
Pros: Cute salon
Cons: Terrible experience
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