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Businiess name:
R V Surplus & Salvage
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Review by:
Guest
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Review content:
I will never buy from them again. I purchased a trailer tire and rim for $75 (showed them my receipt). It did not fit (not their fault) and I attempted to return it. I called and spoke to the manager who told me I could return it for store credit. Having driven across 2 state lines to return it, the woman at the counter tells me that she sees a small scratch on the inside (it was there when I bought the rim) and she will give me 20% less credit. I tell her that it was always there. She walks around the counter and tells me, "listen, I will give you $50 for the tire and rim" (note, that is a lot less than 20% of $75). I tell her that I am not happy and that I believe I am being screwed. I ended up keeping the tire and drove home. Horrible customer service, lousy return policy, and a very dishonest woman who was working the front desk. If I could RV Surplus fewer than 1 star I would do it.
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