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Businiess name:
Larry Jay Mitsubishi
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Review by:
citysearch c.
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Review content:
Need to have a zero star for this one. Bought a used Endeavor and had only a few issues with the car that I was assured would be taken care of in a few days. They totally forgot that I existed after I walked out their door. The car had three new tires of one make and one worn tire. I wanted a new tire that matched the other three. They finally got the tire in, a month later to only find out it was the wrong tire now I have to waste time and gas to drive back again. A small grill was missing under the passenger headlight, they put a new one in but it doesn't match the other grill. I call the manager to ask about these situations only to go to voice mail and he never returns the call. This dealership does not understand if customers aren't happy then they will get NO repeat business, plus customers may post reviews to deter other customers.
Pros: Excellent before the sell
Cons: Terrible service after the sell
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