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Businiess name:
Darling Brides Showcase & Tuxedos
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Review by:
citysearch c.
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Review content:
I had a HORRIFIC experience with Darling Brides and would give less than one STAR if I could. I bought my wedding dress, bridesmaids dresses, flower girl dresses and tuxedos there. Needless to say, they made a lot of money off of our visit. We were still treated with little regard. First of all, my plus size bridesmaids had to pay $40 extra for their dresses due to their size. But the real problem was with my dress. As an out of town bride, I had to make special trips in from Georgia for fittings. My first fitting went as planned, they cut the bottom of my dress to reduce the length and pinned so they could take in the extra material. However, on arrival for my 2nd fitting I realized that they had not touched my dress since my first fitting. The bottom had the same jagged edges as it did from the first fitting, and the pins were still in place. I kept my calm and they told me that by the 3rd fitting everything would be as it should. I went to Darlings for my 3rd fitting one week prior to my wedding day. The dress STILL had pins in it, the length was uneven and in TERRIBLE condition. I was furious. The worst part about the whole experience was the attitude of the manager and seemstress. They were not apologetic or even interested in my concerns. They actually told me that they needed to do all alterations with me standing in the dress! They also said that sometimes a bride needs 4 fittings before the dress is complete! This was one week before my wedding day! The interesting part was that within two hours, my dress was complete- and I did NOT have to stand in it while they prepared alterations. So, my 3 fittings were obviously not needed since it only took a couple of hours to make all alterations. I made 2 unnecessary trips from Georgia- not a cheap task. I was outraged by their lack of profesionalism and attitude toward me. I never received an apology only a simple ""weddings are stressful"". There were other problems but basically DO NOT visit these people!
Pros: parking
Cons: service, manager Kim, seemstress, other sales consultants
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