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Review content:
I wish there were an option for zero stars. First, the address for the Beverly Hills location on Lifebooker is wrong, but when I called for my appointment, nobody asked me if I knew the address (oh, and when someone answers the phone with the most generic ""doctor's office"", go with your gut instinct and be suspicious). I didn't get any kind of confirmation call the day before that would have informed me of the location. I show up early at the wrong location, where I'm told they've never even heard of this place. I go online to the site, call the number, and find out the place has moved. Ok, these things happen when one redeems a deal months later. No worries. So I call, find out the other location (even though I've just paid for valet parking), and go to the building. The doctor's name and clinic are listed nowhere on any directories, and nobody on the phone had bothered to tell me what suite to go to. So I call AGAIN and find the suite number. I told the phone operator (""doctor's office"") how upset I was, and that I expected at least my parking to be taken care of. I'm told ""I'll be taken care of inside"".
I finally get inside, and am even more dismayed to find horrible grammatical and spelling errors in the pamphlets I'm given- did I mention this doctor just rents some spaces in a GYNO office? Yes, a gyno office. ""Are you here to have your vaj checked or lose some weight?""
Nobody inside has any idea what I'm talking about regarding my reimbursement for parking. I call infuriated after my appointment and got ahold of the actual doctor (none of the 7 appointments I've had are with a doctor, by the way, though I was told I'd meet him after my third session). The doctor promised me a refund AND 7 extra shots, which was enough to placate me and make me a happy customer. However... the next two times I went, the people still had no idea what I was talking about.
So back to this first time- essentially the girl sticks a needle in me and then asks when I'd like to schedule my next one. No information about what I should expect, no suggestions, nothing. I had to ASK for the aforementioned grammatically-disastrous literature.
Oh- by the way, a sulfa allergy makes the normal diet shots impossible, and they have to mix a special one for those of us with allergies. At every single appointment, I had to remind the ladies I had an allergy. Most of those times, she said, ""OH! Right."" and put down the needle she was holding to get another one. Yeah. Very safe- I'm surprised I didn't die, actually.
So, of course I don't have my refund yet. But let's discuss the most recent appointment. I get a voicemail the day before my appointment (the first time this has happened) letting me know that the appointment time is actually for a time when the office is closed. Hm. How did I get that appointment, I ask? Why was I scheduled for this time? I asked this about 25 times during the call when I called back, and the only answer I receive is, ""Look, this is a courtesy call for you. We already gave you 7 free shots."" Yes, what a courtesy- letting me know you won't even be there. I can't thank you enough- because this is the final straw.
And, despite the fact that I work out 5 days a week, I'm seeing no results. Not worth it. I'm not even going to use my free ones. And I'm going to push hard for that refund I was promised.
Note that most of the 5-star reviews are similarly grammatically challenged....
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