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Businiess name:
Heart of Chelsea Animal Hospital
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Review by:
citysearch c.
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Review content:
Bookings are every 20 minutes, I arrived to find a jam packed waiting room (one client waiting with three huge dogs in the middle of a very small waiting area) all seats were taken. I was invited to sit outside on a bench in very hot weather. This is not a calm, healthy environment to bring a terrified pet. I was expecting professionalism, consideration, and respect when I entered. I walked into a chaotic, over-crowded mess. I canceled and left. I arrived a few minutes early and gave notice that I was leaving, more than The Heart of Chelsea staff offered me. Perhaps Heart Attack in Chelsea would be more fitting.
Pros: Staff is kind and friendly
Cons: Owners are about big money. Policy is to over-book, not notify clients, expect them to wait forever.
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