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Businiess name:
N R G Air Conditioning & Htg
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Review by:
citysearch c.
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Review content:
My 25 year + heating and air conditioning was giving up the ghost. I had a couple of repair estimates that were, to put it mildly, ridiculous (both in price and identified ""issues""). I had estimates to replace the whole thing (condenser and furnace) and NRG Air won my business with their no-nonsense approach and their willingness to work on different price option/combinations.
Trust me, I called several different HVAC repair companies when my air conditioning wasn't working and NRG Air was definitely the most prompt to return my calls and gave me by far the most reasonable price for the repair job. They were extremely professional during their inspection talking with me about all the possible causes and potential solutions.
New equipment was installed Monday and I couldn't be happier. Their work is clean, clean, clean. They keep to their word, show up on time and their work is professional. Pricing is excellent.
One of the things that differentiates this company from other tradesmen is that he reads and promptly answers (that night) e-mail! This might seem like no big deal to some, but to me it is a huge deal as all communication, negotiation etc. is done promptly, a record of such is established, and it imbues a sense of trust. I have worked with others who apparently think e-mail is only useful to spam me with the latest deals, coupons, fall specials and whatnot, and can only be bothered to communicate over the phone. Not NRG Air.
I won't hesitate to use them in the future... Excellent customer service and NRG Air certainly knew what they were doing and did it at a reasonable rate. I wouldn't hesitate to recommend NRG Air to my friends and neighbors, and should I ever need a new heater, this is the company I will call.
These guys are great!
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