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Businiess name:
American Boarding Kennel
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Review by:
citysearch c.
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Review content:
We were very disappointed when we brought our maltese to American Boarding Kennels to be groomed for the first time. We had been to several other groomers, but thought we would try this place since it was close to our house. When I called to make the appointment the lady said that it would be no problem at all to drop him off in the morning and pick him up in the evening. They would put him in doggy daycare for free for the day. I thought it sounded great! When my husband dropped him off, it seemed like the entire place was staffed by inconsiderate teenagers who didn't want to be there. They said they didn't need his vaccination records. When they called later to see when we'd be there to pick him up, they said they couldn't put him in daycare because they didn't have his records! They were also going to charge us for having to take him out for a potty break/walk. When he explained to them that we were told it would be included, they informed him that they would deal with it when he got there. They also called both of us, but never left a message. We found out this information when we looked the number up and called them back.
Cons: Rude/unorganized staff
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