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Review content:
I've gone to Aspen for awhile for my checkups every 6 months for about two years now. The first visit was incredibly long, though now the office totes its ""digital"" and that supposed to make them faster, who knows. The first Dr. I saw was Dr. Mercuri, though I believe she was a good doctor, listening to the way she spoke to the employees she seems like a pretty crappy person. I asked to not be seen by her! I had two root canals and some fillings done by Dr. Rachel Clay, she was fantastic. Though her chair side demeanor was lackluster, when she was in my mouth she didn't mess around with small talk thankfully because I hate when they try to talk to me with all the equipment in my mouth! Her assistant was Amy, she's nice in the morning it seems but when I seem them in the afternoon you could tell she was ready to jet. I've seen some of the other assistants but I unfortunately don't remember names Linsdey? I think she takes my xrays every 6 months, nice, quite, but Dr. Mercuri was so rude to her on more than one visit, poor girl! I originally saw Selma for my cleanings but then she up and quit and they had to reschedule my cleaning three times before they were able to get in with Rachel the Hygienist. She is quite rude and very rough. You could hear her complaining about me being late when they took me back to her. What did she expect in the middle of construction season? I couldn't have helped it, I even called and apologized before AND after because she made me feel so bad! Asked not to see her next time too! Then I had the wonderful fortune of seeing Hardeep at my next cleaning. This woman was incredible. She was patient and gentle! She asked questions about my life not just how frequently I floss, and how and when and where (Rachel!). She is the only reason I keep coming back at this point! I don't think anyone at Aspen knows what kind of gem they found hiring her!! My only compliant is it was sooo hot in her room! You could see the sweat on her head, get the girl an AC Unit or a larger fan! Geeze! On Check out I hope and pray I get Jenn (the skinny asain one), she's so kind. The Office Manager Christine? is just plain rude. I thought the first visit and consultation with her was awful and hoped maybe it was a bad day for her but unfortunately she's just a miserable, mean person. And she doesn't have an ounce of personality or compassion for anyone. I've always wondered if she knows how far her voice travels? You can hear her complain about staff AND PATIENTS just about anywhere in the building. The nice girl at check-in desk Tiara has always been good to me, remembers my name, very calming as she knows my anxiety coming to the dentist. Kara, while nice is a bit rough around the edges. At my last visit I was sadden to find out after I got there that not only had Tiara was gone but so was Dr. Clay. :'( I got to meet Dr. Yoony?, though clearly very young, seems to have all the makings of a great Dr. I only return to see Hardeep and my insurance is accepted there. If Hardeep leaves, I would pay out of pocket to go else where. Thank you Hardeep for making me not hate the dentist!!!!!!!!
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