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Businiess name:
VCA Miller-Robertson Animal Hospital
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Review by:
citysearch c.
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Review content:
Previously Miller Hospital was a wonderful local business with long term established staff. I had been a regular customer for six years since VCA took over, and was shocked to see the tough as nails butch groomer shave my medium-long hair beautfiul cat - after discussing specifically with her in person about not doing a marine looking shave job. When I picked up my cat and saw the shave job, which obviously was done by the groomer with evil malicious intent, she then insulted us when we called to complain, saying the cat was frail and ready to die soon anyways. She then suggested next time we go up the street to PetCo. My cat has been in complete shock for weeks, and has finally started to recover through time and extra care at home. Never will I return, or recommend this place, even though they offered a $39 credit for the shaving issue. Plus the vet also made a mistake by misdiagnosing my cat's itchy ears, which is why we brought her in the first place. Always have to wait 30 minutes for drop off and another 30 to pick up, it's just poorly run all the way around.
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