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Businiess name:
Roto-Rooter Plumbing & Water Cleanup
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Review by:
citysearch c.
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Review content:
We had a pipe burst under the house and we called Roto-Rooter. The customer service rep was super friendly and was empathetic to our needs. We were able to view the status of our plumber's arrival through a dedicated website using their Job Status System - which was great. Also, we received a phone call 30 mins prior to arrival. Brett came to our door within 90 mins of making the call - which was hours ahead of other plumbers we tried calling. Brett Bloomberg was great. Heard my story, understood the problem, made an assessment and got right to work. Brett was fast and thorough and we appreciated the care he took in his work and comments. If you have an emergency situation and need a plumber FAST, call Roto-Rooter and expect excellent service. Huge 5 stars to Roto-Rooter.
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