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Businiess name:
Ferrari Driving School
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Review by:
citysearch c.
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Review content:
I live in Astoria, queens and this school is a very convenient location for me. I read some *positive* reviews about the school online, with a few red flag, ""AWFUL EXPERIENCE"" reviews which i didn't pay enough attention to. RESULT: credit card charged for $58 at the moment of booking rather than the service provided (3 full weeks ahead of the class) (which is a SCAM RULE #1). i subsequently cancelled the evaluation class (on time of course). Then i called almost ONE MONTH LATER because i saw on my credit card statement that the school never bothered to re-imburse me. I called the same day and the person i spoke to (a rude female) asked me if i ever ""asked to be re-imbursed"". Now, i work in finance and know the way normal, honest companies are run. I have never encountered a business that NOT ONLY would charge and keep my money well ahead of the time of delivering a service, but also would ask for an explicit ""PLEASE RE-IMBURE ME NOW"" request in order to process it. I asked to be re-imbursed in full. This time i find out that THERE IS A $10 SURCHARGE that the school keeps. Of course, nobody ever told me about this. The rude operator referred me to look at the bottom of the email confirmation that i got at the time of booking my first class. And of course, here it was, in tiny font at the bottom, an explanation of the surcharge that i never got any idea they had at the time of registering (and after, up until now).
In short, PLEASE, IF YOU KNOW WHAT'S GOOD FOR YOU, AVOID THIS SCHOOL. Be kind to yourself. Don't get sucked in -- they spend a lot of time on marketing but do yourself a favor -- listen to what the customers tell you about this one.
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