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Businiess name:
Barragan's Full Service Salon & Spa
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Review by:
citysearch c.
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Review content:
Oh my gosh...where do I begin.....I made a appointment for a microdermabrasion facial. I arrived half hour early...after waiting for the 30 min. this woman shows up, gets special treatment and taken care of and I don't even get a we will be right with you. 15 minutes later some woman comes out, looks at me talks to the girls up front and leaves for another 15min. When she comes back out front, she calls my name. That is when I got upset. She had purposely left me waiting. At that point I did not say anything but you could tell I was mad. There was tention. I should have listened to my gutt feeling, but I was going out of town and still wanted permanent make-up done. So I went throught with it. It was so painful! I was very un confortable and she was harsh and she kept carving around the sensitive area of the eye. I was holding on to the bed and making loud noises from pain. She also did not do the whole face. When I went home, I had this uneasy feeling that my face was incomplete...and it really hurt! 2 hours later...I was in so much pain I had to take half a pill of vicodine and slept over night. a couple of days went by and I could tell something was not right. My facial skin was peeling and it looked like a map. You could see the old skin she did not do. I had lines around my eyes also. I did the derm. just because, I did not need it. And I wish I had not. As two weeks went by,....I decided to call the office to complaint and also asked for someone ELSE to fix it. T he manager said yes. When I went in the cashier said they could not do it unless I paid again, per the owner and they were getting Araceli the same girl to do it! I was angry. The cashier gave me the owners number and I called her. She played it off,refused to accomodate me. After I told her what happen, she agreed to have some girl fix it and said she would call me when re scheduled. I never got the call. These people lack customer service and the place is not very clean.
Pros: Massages were fair
Cons: Terrible customer service and service... :(
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