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Businiess name:
Roto-Rooter Plumbing & Water Cleanup
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Review by:
citysearch c.
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Review content:
I had a whole house stoppage due to roots in the sewage line. This had been a recurring problem which Roto-Rooter had taken care of yearly for me with drain cleaning. This time; however, drain cleaning could not completely clear the line. The problem was an obstruction in the sewar line that did not allow either their camera or line clearing equipment to be pushed down the line all the way to the problem area. This had been an issue before, each year getting worse. Their plumber gave me an estimate to dig up the sewar line 9 feet under my driveway to repair. He wasvery informative and helpful. He had to rent a bulldozer and some shoring equipment as the job required such a deep hole to be dug. The Roto-Rooter plumber was on the jobbringht and early the next morning to make sure the equipment was delivered correctly and the work could start right away. He and another plumber worked non-stop until the line was fixed. Turned out the original construction had used the wrong angle pipe to connect to the city sewar line. The connection had also been made with a rubber gasket instead of metal clamps, so the combination had allowed the connection to loosen over time ad roots to invade the sewar. When the bad connection was removed out came 3-4 feet or thick roots. The Roto-Rooter plumbers made sure they replaced the bad connection with the correct angle pipe and steel materials. They were very careful to fill up the dug up site properly to allow the cement work to repair the driveway to be done right. I was very pleased with Roto-Rooter's professionalism and quality service. Due to the holiday weekend the rental company delayed a few days in picking up their rental equipment. I called Roto-Rooter's main number back about this and was again treated with the same professional, speedy service.
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