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Businiess name:
Camera Co-Op
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Review by:
citysearch c.
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Review content:
I felt compelled to leave a review for Camera CO-OP store because of the terrible experience I had when purchasing a camera. I purchased a Canon 7D kit with a lens, after talking to the salesman about the options. Canon was running a good deal on these 7D kits with a lens. I asked the salesman if I could return it if I didn't like it, and he said as long as it was not used. What the slick salesman forgot to say was there is a restocking fee on all returns. So when I got home I did a little checking on the internet and it turned out that the Kit contained a 28-135 lens that was discontinued by Canon and much poorer quality than other retailers that had the 28-135 IS USM, and it was even less expensive. So I brought the camera back and returned it because they did not have the Kit with the proper lens and they charged me a 8% restocking fee on a stock item. Even charged me 8% on the 8% tax which worked out to be a total of $167. He said that the CC companied charge for refunds, ( I know CC companies usually only charge 1-2%) Needless to say I was pissed off. I brought the camera at Best-Buy with the better lens, lens cover and a extra battery and still paid less that those crooks at CO-OP even with the restocking fee. So do yourself a favor and stay clear of CO-OP camera and save yourself a lot of money and aggravation. Every thing is top dollar and a crappy return policy. I will never buy equipment from CO-OP again! I hope they choke on the money they stole from me and other customers. OH yeah the restocking fee is clearly printed on the counter where all my purchases were sitting on top of...maybe I should have worn my X-ray glasses to see it.
Pros: Nothing
Cons: What a joke for a return policy
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