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Businiess name:
Warren-Hay Mechanical
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Review by:
citysearch c.
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Review content:
Never have I seen such a shady company! A star rating is required - but they deserve NO stars! Unfortunately for us, the number for one of the employees' cell phone numbers was printed on our A/C unit - so when our A/C went out a day before our wedding, we jumped at the first number to call. The person that showed up took another job in the middle of looking at ours, didn't tell us we were going to be charged overtime (we found that out on our $400 bill), in fact, he said he was just ""filling in"" and wouldn't give us a straight answer on the cost. He added freon and said he'd charge 5 units - they charged us 6 - and that he would only charge an hour of work - they charged us 1.5 hours. So yes, it was $400 to get freon added AND THEN IT DIDN'T EVEN WORK!! It never cooled down, so we had to leave for our wedding with it 90 degrees in our house - forget getting a good night sleep beforehand! Then we get back from our honeymoon to a 98 degree house and try calling them to come back out. After many MANY phone calls we finally get someone to tell us that they will draw up an estimate for either replacing part of our unit or the entire unit, but that regardless, it would take at least a week to get the part in, so another 2 weeks AT MINIMUM before it's fixed. A week and countless phone calls and voicemails later, we STILL can't get a phone call returned and haven't received these quotes. Imagine spending the first week as a married couple staying at your in-laws house....I love them, but still, not how we imagined getting settled in. And there's no end in sight! We have no idea when we will get our A/C fixed! Do NOT put yourself through this!!!! Go with ANYONE else!!!!!!
Pros: NOTHING
Cons: EVERYTHING
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