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Businiess name:
Pick-N-Pull
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Review by:
citysearch c.
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Review content:
I called to get a price on my unwanted vehicle, the 1st guy I spoke with was VERY helpful. I set up a time to have my car picked up which was the same day. Later in the day I get confirmation phone call with the WRONG time and WRONG DAY, BUT she assured me that she made changes to the notes and that the car would be picked up between 2 and 6. 5pm rolls around and my gut told me that they were NOT coming.. I called to check the status and the lady guy told me that I wasnt scheduled for today but he would get someone there by the end of the business day. I get ANOTHER phone call, she tells me they will not be able to make it out but she will have someone here by 8am the following day. guess what?? its 8:30 and still no one. HA! So I called again this morning to be told, I am scheduled for 12. I told them that once AGAIN thats not what I agreed too, After speaking to 2 more people.. now Im told that the was stuck in traffic and that he should be here soon. Not only do they not know what they are doing with scheduling theyre not even the slightest bit apologetic. In fact, she spoke to me as if I am bothering her. I hope other people out there have had a better experience than I have. If they are not here with in the next 20 mins, I will be canceling and using another service.
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